The breakfast was good with a wide range of food and beverages. The room was terrific and delightful, with solid crisp WiFi, a view of the mountains, and very comfortable beds. The location in the Rocky Mountain Banff area is stunning, with a chic style building. The hotel is right by the Italian and offers a romantic getaway.

Reasonably priced food and tasty drinks. Good breakfast, delightful fairmont king room. Stunning location in the conference centre which is a separate building across from the main historic property, in the lovely area.

Location: the hotel was close to Alberta, the river up and Canada. The food was appetising with plenty of choice! The view was amazing, the service was good.

This place is luxurious, clean, and the staff are attentive and friendly.

Great flair and perfect service

The hotel guests should be more shielded from the tourists (e.g. in Fairmont Lake Louise).

Excellent, we spent a night in this majestic hotel and it was incredible!!! the attention of the staff, the facilities, the comfort of the hotel and the restaurant ... a real luxury! Super recommended!!!!

The location was incredible, just a short distance from a large waterfall. There were a mall and gift shops around the hotel.- The double room with a view had all necessary amenities.

The staff were happy to help. Great-sized and functional room with lovely amenities. - Certainly a very nice experience for celebrating a birthday in Banff. The Fairmont Banff Springs in Banff is a chic hotel with absolutely breathtaking views of the Bow River valley. All the staff were friendly and eager to assist. the rooms are spacious and well-equipped with comfortable beds, coffee makers, irons, and a cozy lounge area. Overall, it's a wonderful place to celebrate a birthday in Banff.

After complaint very helpful and fair handling

When we arrived, the room wasn't ready. The reception then offered us an immediately available super room for 40 dollars. Luggage should be delivered within 15 minutes. After 30 minutes we have complained, after 45 minutes again. After more than an hour, delivery was then made. The Super Room was very small and for Super very modestly equipped, e.g. no slippers. After a complaint we received a voucher worth 40 dollars.

We had a beautiful room with fantastic views in the main building.Fantastic breakfast buffet (not in price of room).Hotel is a must if you are in Banff, rooms are very expensive. Parking a car also costs money.

Everything! I felt pampered from the moment I entered the property.

Very courteous, nice staff. Exceptional care.

Lack of networking of the restaurant booking software. Wanted a table without reservation; great would be an info in which restaurant something would still have been available. . Rooms too small for the price.

The breakfast was excellent with complimentary dishes. The setting was magnificent.- The staff were kind people with upscale customer service.

I liked the location and scenery of the Hotel. The staff was very polite throughout my stay. The gym, pools, and other amenities were excellent.

There was nothing not to like about the hotel in my opinion.

Unique dining experience at a cozy restaurant on the first floor. the decor was one-of-a-kind and added to the charm of the place. 🌟